Shipping policy
All orders over $49 always ship free to destinations within the US.
Orders under $49 ship for $7.95. See below for additional details and information on expedited shipping options.
Please Note: Shipping estimates are estimates and not guaranteed.
Standard Shipping
- Flat rate of $7.95 on orders under $49
- Free on orders over $49
On average, Standard Shipping orders are packed up and shipped within 2-4 business days and then typically reach their destination 3 to 5 business days after the date of shipment.
Most of our Standard Shipping packages are delivered by the USPS.
Global Shipping
Unfortunately, we do not currently offer shipping to countries beyond the United States.
Lost or damaged shipment/fulfillment errors
If your package arrives damaged, please email our customer support team at sbspiceslasvegas@gmail.com with a photo of the damage and we will gladly reship or refund any damaged items.
If any items are missing from your order--or you received incorrect items--please contact us and we will get the correct items re-shipped to you.
For packages lost in transit, contact us and we will assist making sure you get everything you had ordered. Refunds are not offered for packages lost in transit or in cases of package theft.
Feedback
A few weeks or so after you order, you will get an email from us asking how we did. Please let us know if there are any concerns about your order. If there is any damage to the products, pictures are especially helpful so we can learn from our mistakes.
You can email us anytime at sbspiceslasvegas@gmail.com.